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We will always provide measurements that are as accurate as we can possibly manage. However, handcrafted jewellery of the type we manufacture and sell at All Diamond goes through a complex and intricate manufacturing process, and some size variations may occur. Small size variations, coming as they do from the handwork involved in manufacture may be up to 10%.
Let us use eternity rings as an example because these come in a vast range of finger sizes. Each style of eternity ring we carry comes in around 50 different finger sizes. We must ensure that each ring has the same weight of diamond no matter what the finger size of the ring might be.
A smaller size ring such as an H will need fewer diamonds around the band than for a bigger ring such as a size Z ring. So that every ring has the same weight of diamond, we must use fewer diamonds in the smaller ring. When this happens, each diamond will be slightly wider than in the ring with the larger circumference.
In almost every case, the differences between rings of different sizes are tiny and unnoticeable except by comparing two rings of the same style but different size. The important thing is that you always get what you paid for in terms of the diamond weight.
We at All Diamond work hard to bring you the best value for the jewellery that you buy. We have some advantages over other diamond jewellery retailers. As an online business, we do not have to pay for expensive shop rents. Because we do not have a costly chain of shops, we save money on staff wages, costly but beautiful displays, lighting and furnishings. The prices you pay do not even include the costs of the security equipment and personnel protecting our goods in multiple locations.
We work from non-glamourous workshops and warehousing and pass all the savings on to you.
The quality of our jewellery is of a higher quality than is usually found in traditional jewellery stores. Our range of handcrafted diamond jewellery is unmatched by any conventional jeweller.
As members of the National Association of Jewellers, we are committed to abiding by their standards and regulations so you can be sure of the quality of our products and service. Our team of craftspeople and expert jewellers work to bring you the best in UK hallmarked and handcrafted jewellery.
All Diamonds has chosen to sell only high-quality diamonds. There will be no obvious flaws in any of the diamonds we sell in our jewellery. Also, all our diamonds are guaranteed to be conflict-free.
All our diamonds are from the following five highest grades of diamond:
Premium, H/Si, G/Si, G/Vs and E/Vs.
Each item on our website is clearly labelled with the diamond quality used in its manufacture, so you will know precisely what you are getting.
For more information about diamond quality please check out our diamond buying guides and information about diamond quality Here, here and here.
All our jewellery is nickel-free. Nickel is often used in jewellery in a mixture (alloy) with other metals, but some people are sensitive to the metal when it is in close contact with their skin. For this reason, we have chosen to not use nickel in any of our jewellery. However, some people are sensitive to other metals as well. If you, or the recipient of any jewellery gift, is sensitive to other metals, please contact us. We will be happy to provide you with specific guidance before you make your purchase decision.
In addition, you can find out more about sensitivity and jewellery metals in our article here.
Yes, all our jewellery is accompanied by a certificate of valuation. Your certificate shows the recommend retail price of the item, the buyer’s name and address and the purchase date. The certificate has two purposes:
1) To prove ownership of the jewellery
2) To show the value of the jewellery piece for insurance companies.
In addition to the insurance valuation certificate, most of our diamond jewellery also has a diamond grading certificate for the major stone(s) which reports on the quality of the diamond according to the 4 Cs of clarity, cut, colour and carat weight. You can find out more about why you should have a diamond grading certificate in our article on the topic here.
All the diamonds used in All Diamonds jewellery products are guaranteed to be ethically sourced and conflict-free.
This declaration adheres to the code of conduct we follow as a member of the National Association of Jewellers
Learn more about the National Association of Jewellers HERE
Learn more about conflict diamonds HERE
All our jewellery made with gold, silver, platinum or palladium carries a UK issued hallmark stamp.
Under UK law, all items sold in the UK sold as gold, silver, platinum or palladium must carry a hallmark issued by one of the UK Government Assay Offices. The hallmark ensures that the metal is of the required purity and is a guarantee of the standard of metal used to make your jewellery.
For more information about hallmarks, please read our article about hallmarking HERE.
At All Diamonds, we are very proud of the quality of the jewellery that we make and sell. You can expect our expertly crafted jewellery to last a lifetime – or even longer. We guarantee all our jewellery against faults in manufacture for a lifetime. Our guarantee covers all repair costs and postage for any problem associated with the way that your jewellery was initially made.
If you discover a defect in the manufacture of our jewellery, we will rectify any defects, remake the piece, or exchange the item at no cost to you.
Please note, we guarantee that our diamonds are conflict-free and that all our silver, gold, platinum and palladium jewellery carries a UK Government Assay Office hallmark in compliance with UK law.
All our jewellery is sold with a 30-day money-back guarantee. The only exception is for jewellery that we make especially for you.
Please check out our full refund and returns policy HERE.
Our guarantee covers defects in manufacture but does not cover loss or damage caused by the actions of yourself or any other person.
For example, damage caused by dropping a ring down a waste disposal unit, banging a ring against a hard surface such as a wall or doorway, or vacuuming up an earring would not be covered because any damage will be due to the event and not due to a manufacturing issue. We strongly advise all customers to take out an insurance policy to provide cover against accidental or intentional damage by the owner or third parties.
Please note, we will always do our best to help you so whatever happens to your jewellery, whether it is your fault or ours.
We recommend that you return the item to us for an expert assessment. We will then repair the item for free if covered under our guarantee or repair the item for a small fee if the damage is not due to manufacturing defect.
If there are any charges to be made, we will tell you before carrying out any work, give you a price for the work, and only proceed with your consent.
Our customers take great care of their All Diamond jewellery, but bad things happen outside of their control. We strongly recommend that you take out jewellery insurance that gives worldwide cover that includes accidental loss or damage. Please read our article about jewellery insurance HERE.
Its weight in carats measures the size of a diamond. A one-carat diamond weighs 0.2 grams. The size of the diamond in millimetres varies according to the diamond's shape and how it is cut. A diamond that has a large flat surface at the top and is shallow in depth such as an oval or square will look larger than a round brilliant diamond even if the carat weight is the same.
Please note that when a piece of jewellery that we sell shows a weight in carats, the weight is for all the diamonds in the piece. This weight is the 'total diamond weight'. For example, if you buy an eternity ring with several diamonds around the band of the ring, the carat value of the ring is the weight of all the diamonds in the ring added together. If you are buying a pair of earrings, the carat weight is the weight of all the diamonds in both the earrings. For more information about diamond sizes and weights, please read our article HERE